Picking a Computer Consultant in the 21st Century
So what do you look for in a Managed Service Provider? Here are a few things to start with.
1) They should monitor and patch all of your equipment.
2) They should provide reporting that makes sense to you. You probably don’t need and wouldn’t read a 200 page report every month. But you should at least get an email that tells you the health of you backup system, your servers, etc.
Seems like these days, almost all computer consulting companies list “managed services” as part of their service offerings. Anyone looking into hiring a company or individual to help with their computers will see managed services listed everywhere. But, what does managed services mean in computer support and what does the service include?
Unfortunately, the term “managed services” does not mean the same thing to all of these companies who offer it. And it doesn’t matter if you are comparing large national computer consulting companies or small local shops.